Our carers are trained to a high standard and will have the opportunity to attain NVQ levels 2 & 3 provided by an accredited independent company Progress to Excellence.

On an annual basis our carers all undertake in-house training in Safeguarding Adults, Moving & Handling, Infection Control, Medication Administration and Health and Safety.

Carers are encouraged to communicate back to the Office Manager and Senior Carers with any concerns regarding their clients and to always document events that occur that can have an impact on the client’s welfare, well being and social standards. Regular meetings are held with care staff to evaluate the clients changing needs and gather input regarding helpful information that could aid the social activities of our clients inducing a feeling of well being, trust and confidence.